User Research
01 User Interviews
User interviews help establish the context in which your digital product will exist. We identify the appropriate TGs and converse over problem areas, potential solutions and everything in between.
02 Concept Test
Findings, inferences and data from user interviews are used to test hypotheses, concepts and assumptions. Comparing assumptions against the data received from users helps businesses realign strategies
03 Prototypes & Journey Maps
Everything comes together to chart out a course of action for the future of the product, brand or service. Insights gained from users and the testing process contribute to the development of enhanced user experiences.